Contact Centre Consultant [New Zealand]
Play your part in delivering memorable customer experiences Rare opportunity to join our 24/7 Auckland Contact Centre in a permanent, full-time role Hybrid working environment We’re constantly challenging ourselves to reimagine our customer experience, and work hard to connect and build trust. Ultimately, our service should make people feel at home no matter where they are. Creating a supportive workplace is important to us. If we expect our people to realise their potential, it’s only fair we support them in getting there. This is an exciting time to join the business while we review our Global Contact Centre network. As a permanent full time Consultant in our Auckland Contact Centre, you will be providing excellent customer service by responding to inbound calls, assisting with bookings and managing existing reservations via a multichannel offering. You will assist in looking after the travel...